FAQ’s.

How Will I Receive Purchased Content?
Through our direct delivery system, all customers will be provided with downloads instantly after checking out. Please check your email inbox for links, as well as Spam folders.
What is the Refund Policy?
All purchases are final and no refunds may be issued under any circumstances. By purchasing, you are agreeing to these terms. We cannot provide refunds because once a digital good has been sent, it cannot be revoked.
What Payment Methods Do You Accept?
MADE BY JAE accepts all major credit cards / debit cards via PayPal. VISA, Mastercard, American Express, etc.
What if there's an Issue with my Purchase?
If for some reason a technical error occurs and you do not receive your kit after your purchase, contact contact@madebyjae.com with proof of purchase, Order #, and the product(s) missing.
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